Course Description

Program Description Conflict is normal and sometimes challenging. Learn effective and principled ways to resolve it. No matter how big or small the dispute, businesses, communities, and families rely on alternative dispute resolution strategies to settle issues long before they hit the courtroom. This program has the unique advantage of providing students with the opportunity to apply knowledge and skill by providing conflict resolution support and consultation services on campus. This program is approved by the ADR Institute of Ontario (ADRIO) and students in the program receive a 16-month student membership with ADRIO. This program is also approved by the Ontario Association for Family Mediation (OAFM). This program is designed for students with previous education. If you are a university or college graduate, human resources professional, educator or a healthcare or legal professional wishing to gain additional conflict resolution skills, as well as an Ontario college graduate certificate, this program will provide you with the tools and knowledge to deal effectively with conflict in various settings such as: Advocacy Community Education Health care Human resources Justice Workplace This program also offers an experiential learning component that enables you to participate in the operation of Campus Conflict Resolution Services. Career options: Conflict Management Practitioner Mediator Negotiator Sole Practitioner

Intake