Course Description

Program Description From resolving community disputes, labour grievances and employment-standards complaints to representing clients in the civil justice system, our well-rounded Alternative Dispute Resolution (ADR) graduate certificate program benefits those wanting to be better conflict resolution facilitators, as well as agents representing parties in various dispute resolution processes. With a core curriculum spanning community mediation, administrative tribunals, labour law, family law, conflict resolution in healthcare and conflict management system design, the program uses intensive workshop training and community engagement to teach the core principles of negotiation, mediation and arbitration. Applying these principles, participants learn to resolve disputes between individuals, businesses, stakeholders in the health sector, government agencies and within families. It is an ideal program for recent university graduates wanting to enhance their academic credentials, as well as those currently employed in areas such as law, human resources, healthcare, education, social work, real estate and government. Students have the opportunity to apply the theory and skills they’ve learned at Humber's on-campus Dispute Resolution Clinic. Students gain practical experience through a mandatory four-week work placement (160 hours). Upon completing the program, graduates may find employment as a dispute resolution officer, conflict resolution facilitator, community outreach co-ordinator, conciliator, early resolution officer, employee relations officer or labour relations officer. They may also work independently as ADR consultants.

Intake