Program Description Information Technology deals with the generation, storage, retrieval, transmission and protection of information, and the hardware and software involved in these processes. For that reason, IT professionals are often called IT specialists/consultants or business process consultants, and the division of an organization that deals with computers, software and communication technology is often called the IT department. The growth of the IT sector in Canada is expected to continue to outpace other market segments in the future according to the Canadian and Alberta governments and independent research companies such as Forrester's and the Information and Communications Technology Council (ICTC) of Canada. A two year program that prepares ITCS graduates for the IT functions that work with the people and processes that help keep the computers, communications and information systems installed, connected, maintained and supported. Students receive in-depth training on computer hardware and peripheral systems, server and system administration, operating systems, data center management and virtualization, networking, and IT security. In addition, students develop skills in interpersonal communications and teamwork, customer service protocols, business applications and problem-solving techniques.

